Sudo Technologies, LLC ("Sudo Technologies," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (sudotech.dev, getpaxly.com) or use our products and services.
SMS opt-in data is never shared with third parties for marketing purposes. Phone numbers collected for SMS notifications are used solely to send updates you have requested from Sudo Technologies, LLC.
1. Information We Collect
We collect information you voluntarily provide to us, including:
- Email address — when you subscribe to our newsletter or contact us
- Phone number — when you opt in to SMS notifications
- Communications — messages you send to us via email or contact forms
We may also collect certain information automatically when you visit our sites, including IP address, browser type, referring URLs, and pages visited, through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Send you email newsletters, product announcements, and company updates you have subscribed to
- Send you SMS notifications and updates you have opted into
- Respond to your inquiries and provide customer support
- Improve our websites, products, and services
- Comply with legal obligations
3. SMS Messaging
By providing your phone number and opting in to SMS communications, you consent to receive text messages from Sudo Technologies, LLC. Message frequency varies. Message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.
For help: Reply HELP or contact us at support@sudotech.dev.
We use Twilio, Inc. to deliver SMS messages. Your phone number is transmitted to Twilio solely for the purpose of sending messages on our behalf. Twilio's privacy policy is available at twilio.com/legal/privacy.
4. Email Communications
We use Resend to deliver email communications. Your email address is transmitted to Resend solely for the purpose of sending messages on our behalf. Resend's privacy policy is available at resend.com/legal/privacy-policy.
To unsubscribe from email communications, click the unsubscribe link in any email or contact us at support@sudotech.dev.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers — third parties that help us operate our services (e.g., Twilio for SMS, Resend for email, Cloudflare for infrastructure), under contractual obligations to protect your data
- Legal requirements — if required by law, subpoena, or government request, or to protect the rights, property, or safety of Sudo Technologies, LLC or others
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you unsubscribe or request deletion, we will remove your information from our active databases within 30 days, though some information may be retained in backups for a limited period.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, contact us at support@sudotech.dev. We will respond within 30 days.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, by notifying subscribers. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Sudo Technologies, LLC
support@sudotech.dev